Generated by All in One SEO v4.9.10, this is an llms.txt file, used by LLMs to index the site.

# PSM-2

The Ultimate Guest Experience

## Pages

- [Creating the Ultimate Guest Experience](https://www.psm-2.com/) - [et_pb_section fb_built="1" module_id="#page-container-home-page" _builder_version="4.19.2" _module_preset="default" background_video_mp4="https://www.psm-2.com/wp-content/uploads/2023/02/Final-Home-Page-Landing-Page-Video.mp4" background_last_edited="on|phone" global_colors_info="{}"][/et_pb_section][et_pb_section fb_built="1" module_id="#sky-harbor-image" _builder_version="4.19.2" _module_preset="default" background_image="https://www.psm-2.com/wp-content/uploads/2023/02/Sky-Harbor-Skyline.jpg" parallax="on" height="1250px" height_tablet="1200px" height_phone="1050px" height_last_edited="on|desktop" background_last_edited="on|desktop" global_colors_info="{}"][et_pb_row _builder_version="4.20.0" _module_preset="default" background_color="#004D71" width="70%" max_width="1080px" max_width_tablet="75%" max_width_phone="70%" max_width_last_edited="on|phone" background_last_edited="on|tablet" global_colors_info="{}" max_width__hover_enabled="on|desktop" max_width__hover="1080px"][et_pb_column type="4_4" _builder_version="4.19.2" _module_preset="default" global_colors_info="{}"][et_pb_text _builder_version="4.19.2" _module_preset="default" text_font="Helvetic||||||||" text_text_color="#FFFFFF" text_font_size="46px" background_enable_image="off" custom_padding="10px|||60px|false|false" custom_padding_tablet="|||60px|false|false" custom_padding_phone="0px|||30px|false|false" custom_padding_last_edited="on|desktop" hover_enabled="0" text_font_size_tablet="30px" text_font_size_phone="20px" text_font_size_last_edited="on|phone" global_colors_info="{}" sticky_enabled="0"]What We Do[/et_pb_text][et_pb_text _builder_version="4.19.2"
- [Construction Coordination & Logistics](https://www.psm-2.com/our-services/communication-tools/) - [et_pb_section fb_built=”1″ admin_label=”section” _builder_version=”4.19.2″ background_image=”https://www.psm-2.com/wp-content/uploads/2023/02/Group-constuction-coordination-1.jpg” min_height=”1233px” min_height_tablet=”1180px” min_height_phone=”1180px” min_height_last_edited=”on|phone” background_last_edited=”on|desktop” background_size_tablet=”contain” background_position_tablet=”top_center” global_colors_info=”{}”][et_pb_row _builder_version=”4.19.2″ _module_preset=”default” max_width=”1080px” max_width_tablet=”” max_width_phone=”” max_width_last_edited=”on|desktop” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.19.2″ _module_preset=”default” text_font=”Helvetic||||||||” text_text_color=”#004D71″ text_font_size=”46px” text_line_height=”1.4em” transform_scale_tablet=”” transform_scale_phone=”” transform_scale_last_edited=”on|phone” transform_scale_linked_phone=”off” transform_translate=”0px|-30px” transform_translate_tablet=”0px|-44px” transform_translate_phone=”0px|-44px” transform_translate_last_edited=”on|desktop” transform_translate_linked=”off” transform_translate_linked_tablet=”off” transform_rotate_tablet=”” transform_rotate_phone=”” transform_rotate_last_edited=”on|phone” transform_skew_tablet=”” transform_skew_phone=”” transform_skew_last_edited=”on|phone” transform_origin_tablet=”” transform_origin_phone=”” transform_origin_last_edited=”on|phone” transform_styles_last_edited=”on|phone” text_font_size_tablet=”32px” text_font_size_phone=”20px” text_font_size_last_edited=”on|phone” transform_styles_tablet=”” transform_styles_phone=””
- [About PSM2;](https://www.psm-2.com/about-psm2/) - [et_pb_section fb_built=”1″ module_id=”#page-container-about-us” _builder_version=”4.27.4″ _module_preset=”default” background_video_mp4=”https://www.psm-2.com/wp-content/uploads/2025/07/About-Page_3.mp4″ max_height=”1000px” background_last_edited=”on|desktop” global_colors_info=”{}”][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.19.2″ _module_preset=”default” custom_margin=”||||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.19.2″ _module_preset=”default” background_color=”#004D71″ transform_scale_tablet=”” transform_scale_phone=”” transform_scale_last_edited=”on|desktop” transform_translate_tablet=”0px|-1px” transform_translate_phone=”0px|-1px” transform_translate_last_edited=”on|phone” transform_translate_linked_tablet=”off” transform_rotate_tablet=”” transform_rotate_phone=”” transform_rotate_last_edited=”on|desktop” transform_skew_tablet=”” transform_skew_phone=”” transform_skew_last_edited=”on|desktop” transform_origin_tablet=”” transform_origin_phone=”” transform_origin_last_edited=”on|desktop” transform_styles_last_edited=”on|phone” max_width=”1080px” custom_margin=”-146px||||false|false” custom_margin_tablet=”-65px||||false|false” custom_margin_phone=”-58px||||false|false” custom_margin_last_edited=”on|desktop” transform_styles_tablet=”” transform_styles_phone=”” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.19.2″ _module_preset=”default” text_font=”Helvetic||||||||” text_text_color=”#FFFFFF” text_font_size=”40px” custom_margin=”|||40px|false|false” custom_margin_tablet=”-5px||||false|false” custom_margin_phone=”-15px|||30px|false|false” custom_margin_last_edited=”on|tablet”
- [Careers](https://www.psm-2.com/about-psm2/careers/) - [et_pb_section fb_built=”1″ admin_label=”section” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_row admin_label=”row” _builder_version=”4.19.2″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” max_width=”1080px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Text” _builder_version=”4.19.2″ text_font=”Helvetic||||||||” text_text_color=”#004D71″ text_font_size=”46px” background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_font_size_tablet=”32px” text_font_size_phone=”20px” text_font_size_last_edited=”on|desktop” global_colors_info=”{}”]Careers[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.19.2″ _module_preset=”default” max_width=”1080px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.19.2″ _module_preset=”default” text_font=”Futura Light||||||||” text_text_color=”#004D71″ text_font_size=”22px” text_line_height=”1.4em” global_colors_info=”{}”] Do you want to be part of the creative solution
- [Contact Us](https://www.psm-2.com/contact-us/) - [et_pb_section fb_built=”1″ admin_label=”section” module_id=”#page-container” _builder_version=”4.19.2″ background_video_mp4=”https://www.psm-2.com/wp-content/uploads/2023/02/Final-Phone-in-Hand-contact-page.mp4″ global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ admin_label=”row” _builder_version=”4.19.2″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” max_width=”1080px” max_width_tablet=”1080px” max_width_phone=”1080px” max_width_last_edited=”on|desktop” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Text” _builder_version=”4.19.2″ text_font=”Futura Light||||||||” text_text_color=”#FFFFFF” text_font_size=”26px” text_line_height=”1.4em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_font_size_tablet=”20px” text_font_size_phone=”10px” text_font_size_last_edited=”on|phone” global_colors_info=”{}”]PSM², Inc.2121 S. 48th StreetSuite 105Tempe, AZ 85282psmsquared@psm-2.com [/et_pb_text][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_social_media_follow use_icon_font_size=”on” _builder_version=”4.19.2″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” transform_scale_tablet=””
- [Project Communication](https://www.psm-2.com/our-services/program-communication/) - [et_pb_section fb_built=”1″ admin_label=”section” module_id=”#project-comm” _builder_version=”4.19.2″ background_image=”https://www.psm-2.com/wp-content/uploads/2023/02/Cadie-and-Mark-project-comm-1.jpg” min_height_tablet=”” min_height_phone=”1109.2px” min_height_last_edited=”on|phone” background_last_edited=”on|desktop” background_size_tablet=”custom” background_image_width_tablet=”100%” background_image_width_phone=”100%” background_position_tablet=”top_center” background_position_phone=”top_center” custom_css_main_element=”aspect-ratio: auto;” global_colors_info=”{}”][et_pb_row _builder_version=”4.19.2″ _module_preset=”default” max_width=”1080px” max_width_tablet=”1080px” max_width_phone=”1080px” max_width_last_edited=”on|desktop” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.19.2″ _module_preset=”default” text_font=”Helvetic||||||||” text_text_color=”#004D71″ text_font_size=”46px” transform_scale_tablet=”” transform_scale_phone=”” transform_scale_last_edited=”on|phone” transform_scale_linked_phone=”off” transform_translate=”0px|-30px” transform_translate_tablet=”0px|-44px” transform_translate_phone=”0px|-25px” transform_translate_last_edited=”on|desktop” transform_translate_linked=”off” transform_translate_linked_tablet=”off” transform_translate_linked_phone=”off” transform_rotate_tablet=”” transform_rotate_phone=”” transform_rotate_last_edited=”on|phone” transform_skew_tablet=”” transform_skew_phone=”” transform_skew_last_edited=”on|phone” transform_origin_tablet=”” transform_origin_phone=”” transform_origin_last_edited=”on|phone” transform_styles_last_edited=”on|desktop”
- [Guest Experience & Employee Engagement](https://www.psm-2.com/our-services/guest-experience/) - [et_pb_section fb_built=”1″ admin_label=”section” _builder_version=”4.19.2″ background_image=”https://www.psm-2.com/wp-content/uploads/2023/02/GX-1.jpg” min_height=”1400px” min_height_tablet=”1180px” min_height_phone=”1180px” min_height_last_edited=”on|desktop” background_last_edited=”on|desktop” background_size_tablet=”contain” background_position_tablet=”top_center” global_colors_info=”{}”][et_pb_row _builder_version=”4.19.2″ _module_preset=”default” max_width=”1080px” max_width_tablet=”” max_width_phone=”” max_width_last_edited=”on|desktop” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.19.2″ _module_preset=”default” text_font=”Helvetic||||||||” text_text_color=”#004D71″ text_font_size=”46px” text_line_height=”1.4em” transform_scale_tablet=”” transform_scale_phone=”” transform_scale_last_edited=”on|phone” transform_scale_linked_phone=”off” transform_translate=”0px|-30px” transform_translate_tablet=”0px|-44px” transform_translate_phone=”0px|-44px” transform_translate_last_edited=”on|desktop” transform_translate_linked=”off” transform_translate_linked_tablet=”off” transform_rotate_tablet=”” transform_rotate_phone=”” transform_rotate_last_edited=”on|phone” transform_skew_tablet=”” transform_skew_phone=”” transform_skew_last_edited=”on|phone” transform_origin_tablet=”” transform_origin_phone=”” transform_origin_last_edited=”on|phone” transform_styles_last_edited=”on|phone” text_font_size_tablet=”32px” text_font_size_phone=”20px” text_font_size_last_edited=”on|phone” transform_styles_tablet=”” transform_styles_phone=””
- [Wayfinding Design & Production During Construction](https://www.psm-2.com/our-services/project-signage/) - Consistent design, consistent message, consistent understanding. With program-level knowledge and design expertise, we develop and implement a holistic aesthetic for construction barricades and signs. This consistent look and feel is critical for maintaining an orderly environment and smooth operations throughout construction. Whatever challenges your project faces, PSM² can provide the correct sign to meet durability,
- [Wayfinding Planning](https://www.psm-2.com/our-services/wayfinding-planning/) - Effective wayfinding is paramount to the customer experience. Studies have shown that effective wayfinding has positive impacts on customer behavior but also reduces operational costs of staff time lost to directing and escorting facility guests. PSM²’s Wayfinding Planning has developed airport wayfinding standards that both improve the customer experience and sets protocol in place to
- [Our Services](https://www.psm-2.com/our-services/) - We are a full-service communication firm with core competencies in program communication, construction coordination & logistics, community & stakeholder outreach and construction wayfinding. From public involvement to construction alerts, we support your project.
- [Los Angeles International Airport Wayfinding Study](https://www.psm-2.com/lax-intl-airport-wayfinding-study/) - As a key member of the Wayfinding Study, our staff assisted in determining the best approach to inter and intra-terminal and pedestrian wayfinding. As a result of this study, a comprehensive Airport-wide Wayfinding Approach Principles and Criteria was developed. The study included: Assessment and documentation of the strengths and weaknesses of existing wayfinding conditions Surveys
- [Footer](https://www.psm-2.com/footer/) - Phone: 602-468-0046 Email: psmsquared@psm-2.com Address: 2121 S. 48th Street. Suite 105, Tempe, AZ 85282
- [Los Angeles International Airport](https://www.psm-2.com/lawa/) - At LAX, our experienced communications and wayfinding professionals help identify our client’s unique communications needs by anticipating how airport construction will look and feel to passengers. Coordinating with key personnel, asking all the right questions and following up on the details, we give our clients peace of mind. With daily, weekly, or as-needed notifications, we