What We Do

Construction disruption can be chaos, but it doesn’t have to be that way!

Through thoughtful, strategic communications, PSM² replaces chaos with calm to build a positive guest experience. We take the “bleh” out of construction and get you ready for opening day and beyond!

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Services

PSM² serves organizations experiencing disruption by replacing confusion, frustration and anxiety with coordination, communications, calm and caring — especially if you don’t have the luxury of shutting everything down and working in open space.

A focus on the guest experience means you get things done on time and on budget while minimizing impacts. It’s not a “nice to have” or “feel good”. It’s essential to avoiding risks to the project and operations, creating happier guests, and celebrating success.

PROJECT COMMUNICATION

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COORDINATION, LOGISTICS & OPERATIONAL READINESS

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GUEST EXPERIENCE & EMPLOYEE ENGAGEMENT

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Our Experience

“Alicia and the staff of PSM Squared are a godsend. They are on top of our projects and make sure that the Aviation Department’s needs are met. They ensure proper notification for projects so that they don’t emerge as a surprise. They provide materials needed for upcoming construction…they are a huge benefit to us.”

-Aviation Employee

“The ‘Pardon Our Dust’ Program is very efficient and effective in getting the word out to those who need to know. PSM Squared has also come through to help out in so many other ways. The team really goes above what is expected and provides outstanding customer service.”

-Aviation Employee

“Without the dedication of your staff and the tireless assistance, most of our jobs/projects would have certainly been more complicated and taken longer to complete.”

-Aviation Employee

“Overall, a great communicator. There are many projects that affect our company that would not have been aware of without the program.”

-Airline Employee

Here’s the 411

Questions?

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Certified SBE/DBE/WBENC