What We Do
Construction disruption can be chaos, but it doesn’t have to be that way!
Through thoughtful, strategic communications, PSM² replaces chaos with calm to build a positive guest experience. We take the “bleh” out of construction and get you ready for opening day and beyond!
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Services
PSM² serves organizations experiencing disruption by replacing confusion, frustration and anxiety with coordination, communications, calm and caring — especially if you don’t have the luxury of shutting everything down and working in open space.
A focus on the guest experience means you get things done on time and on budget while minimizing impacts. It’s not a “nice to have” or “feel good”. It’s essential to avoiding risks to the project and operations, creating happier guests, and celebrating success.
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PROJECT COMMUNICATION
COORDINATION, LOGISTICS & OPERATIONAL READINESS
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GUEST EXPERIENCE & EMPLOYEE ENGAGEMENT
Our Experience
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Here’s the 411
Questions?
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